Sending SMS broadcasts required a Twilio account. Then you must connect your workplace to Twilio by entering your phone number and API keys.
When saving your data we will validate that we can connect to your Twilio account.
Please note when sending SMS Broadcasts it is important to follow anti-spam regulations. You are responsible for obtaining consent from the user when sending Sms broadcasts.
You can send SMS Broadcasts to the following:
To view internal clients that have enabled SMS in their communication preferences can be displayed in Settings > Client Communication Preferences > SMS Subscribed
When we attempt to send broadcasts if the number is empty or invalid we will skip it. You can view detailed reports in your Twilio account.
To follow anti-spam laws it Twilio supports users to send the message "stop" to opt-out. Twilio then will stop sending messages to that user.
Click here to learn more about custom responses.
Click here to learn about Twilio's default opt-out support